Withdraw from your contract

You can withdraw within14days for a full refund under our stated policy. You can also cancel a monitoring renewal. We verify the order before changing billing; submitting another person’s details cannot automatically cancel their service.

You may also send an unambiguous request to support@samtarogroup.com or the seller address below. The online function provides a downloadable acknowledgement immediately after the request is saved. Refunds are processed after order verification; the acknowledgement is not a claim that money has already been refunded.